Major Systems Outage

Incident Report for Lanier Tech IT Status

Resolved

We have resolved the majority issues related to the CrowdStrike bug. If you are still experiencing problems and have not already contacted the LTC IT dept, please send an email to helpdesk@laniertech.edu. Thank you!
Posted Jul 23, 2024 - 13:36 EDT

Monitoring

Most server systems and services are functioning. Employees have been sent instructions on how to get assistance with their laptops if they are not able to login.
Posted Jul 19, 2024 - 12:08 EDT

Identified

We are experiencing an outage due to the CrowdStrike bug (as is much of the world). We have identified the fix and are working on deploying it to our systems. Please bear with us as we work through this very complex issue. We expect most services to be operational later today. For employees, if you are able to login to your laptop, you do not need the fix. For employees with laptops with blue screen errors, instructions will be distributed later today.
Posted Jul 19, 2024 - 09:31 EDT
This incident affected: College-wide Services (Banner, Blackboard, Internet, LTC HelpDesk, LTC Employee Email, LTC Student Email, LTC Website, Microsoft Teams, Cisco Webex, Degree Works, Virtual Desktops).